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Welcome Back to Westside!
We’ve made some important changes so you’ll feel safe and secure when you visit.
Opening Thoughtfully, Safely
Your safety is our priority. Westside is opening its facilities and programs in stages as public health guidelines allow.
At this time, Westside is open to reactivated annual/monthly pass holders and program registrants only. An Alberta QR Code vaccine card is required to enter. Face masks are mandatory while entering and exiting, and in common areas during your visit; face masks are not necessary while participating in physical activity. Reservations are not required.
- Workouts in the Fitness Centre
- Adult Group Exercise Classes
- Running Track
- Youth Workouts
- Gym time for Badminton, Basketball, Pickleball
- Open Swimming with access to Main Pool, Tot Pool, Waterslide, Lazy River, Hot Tub
- Steam Rooms
- Lane Swimming
- Aquatic Fitness Classes
- Private/semi-private swim lessons can be booked online
- Wall Climbing
- Leisure Ice Arena
- Hockey Arena Ice Rentals
- Child Minding
- Change Rooms, Showers
- Personal Training
- Public drop-in activities
- Food services
Hours of Service
Certain facilities have specific hours of operation. Please visit Facility Access Schedules for more information.
5:30 AM–9:30 PM
7:00 AM–8:00 PM
9:30 AM-5:30 PM
Reactivating your Pass
You can choose to reactivate your annual pass/membership, depending on your comfort level and which Westside facilities or programs are offered. Westside will only reactivate all passes when we are fully open and operational.
Click here to Reactivate & Sign the New Waiver.
You will receive an email confirming your pass has been successfully reactivated. Please allow up to 72 hours for Westside staff to process your request.
After Reactivation, Plan Your Visit
You must have reactivated your membership/pass and received an email confirmation that you are ready to visit.
Please note that Westside is reopening in phases while working to provide the safest and healthiest environment for our guests. Some areas and equipment may not be available at this time.
Proof of full vaccination is required for all visitors 12Y and up. As of November 15, the Alberta QR code vaccination card is the only acceptable form of vaccine proof for Alberta residents. Those who reside outside of Alberta are required to provide valid QR code proof of vaccination in print or digital format.
While you visit, face masks are required in common areas - entry/exit, hallways, change rooms, washrooms, on the pool deck. Face masks are not required during physical activity. Please ensure you are maintaining a respectful distance between yourself and others. We’re making sure to space our equipment and class participants appropriately.
If you require assistance, a Westside staff member would be happy to help you.
Important Information for Your Visit
Proof of full vaccination - all recommended dose(s) of a Health Canada approved vaccine AND completion of the 14-day waiting period - is required for all visitors 12Y and up. As of November 15, the Alberta QR code vaccination card is the only acceptable form of vaccine proof for Alberta residents. Proof of vaccination for those who reside outside of Alberta may be provided in print or digital format.
Health screening prior to your arrival is encouraged.
Face masks are required in common areas - entry/exit, hallways, change rooms, washrooms, on the pool deck. Face masks are not required during participation in physical activity.
Please follow directional signage and one-way traffic patterns.
Working Together for a Successful Relaunch
If you answer “yes” to any of these questions, please do not visit Westside:
- Do you or anyone in your household have signs of illness, including a fever, cough, shortness of breath, sore throat or runny nose?
- Have you had contact with a person suspected or diagnosed with COVID-19?
Protect yourself! Sanitize equipment BEFORE and AFTER use with the wipes provided. Fitness staff will also disinfect equipment regularly.
To ensure we’re as clean and healthy as we can be, Westside uses:
- Industrial disinfecting machines
- Gold standard disinfecting products
- Focused cleaning strategies, particularly in high-touch areas
- Plexiglass barriers at Customer Service
What’s Not Available Yet:
- Public drop-in times
- Any equipment or spaces that cannot be adequately sanitized
- Food services
We’ll be updating our website as new information becomes available. Be sure to check back regularly.
We are Here to Help
We are so excited to welcome you back! All our staff have been trained in the new procedures and protocols to protect community health. It’s a new world for all us, and we are happy to help you with any questions or concerns you may have.
The best way to reach us is by email at email@example.com.